Friday yumminess
This week I had a chance to dig into my RSS reader this week for the first time in months, and I found a few things I thought I would pass along for fun. And in honor of this post I’m introducing a new tag – yummy. For those of you that know me in real life, you know that I use this word all the time. Let’s see if I can bring it to the blog with any consistency. :) The first site is a great sampling of well-done Customer Experience maps. What an great format for visualizing workflow, experience, and opportunities for future work! I may have to...
Read MoreMobile Slowpass
The fuel indicator came on in my car yesterday on the way into work, and it was a shock. I’ve been in the Chicago area for SIX weeks, and it was the first time I had to stop for gas. I love my new commute – it’s 1.2 miles each way. So even with the fuel indicator on, I could have probably gone another few days without gas, but since I had never had to look for a gas station before, I decided to play it safe. It turns out that the closest gas station is Mobile. While I was pumping gas, I snapped this picture with my work phone: In looking at it, I’m not...
Read MoreSmiling city
This week I was talking to one of the Principals at ZS, helping him to prepare for a client engagement. His consulting team is putting together a proposal regarding the use of iPads for sales enablement. They are preparing to do ride-alongs with local pharmaceutical reps, and they wanted my help to help them prepare. I’m hoping I might get to join in, both for the ride-along and for the analysis of the customer’s requirements. If so I will definitely write a post about my experience, as it’s been ages since I did any field research of my own, and I’ve never...
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