User Experience & Lean
Over the past few years I’ve written a few times about SAP’s internal transformation efforts. We just pre-announced record Q2 results yesterday (35%+ growth in all regions – go SAP!), and so I thought it fitting to return to the topics of growth and change and talk a little bit about the good things that are happening internally both with my User Experience team and with Lean. I have been on a multi-year journey to bring the discipline of User Experience to the operational practices of SAP. I finished my PhD in Anthropology in 2004, and I wanted to bring that social...
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