Putting Lean in context
[NOTE: This post was originally titled Deconstructing Lean. I renamed Putting Lean in context on 3/26/09, because the post got so long I never got around to the deconstruction of the Lean concepts. That's coming in a future post, so stay tuned! Natalie] When I first conducted ethnographic research at SAP as part of my job, I was working in the U.S. Sales Operations. That organization’s priority was to establish systems and services to drive sales productivity. Simply measured, sales productivity is the amount of software license revenue per Account Executive (AE, or sales...
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